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Mercedes-Benz’s 3 hours or free service expanded to 25 locations in India: Know more – Times of India


Mercedes-Benz India has introduced the extension of its ‘Premiere Express Prime’ service program to a complete of 11 cities and 25 franchise accomplice locations in the nation. The firm has additionally prolonged ‘Fast Lane Body and Paint’ program to 22 franchise companions locations. The new listing of cities contains Delhi NCR, Mumbai, Pune, Surat, Ahmedabad, Bangalore, Hyderabad, Chennai, Coimbatore, Calicut, and Thrissur.
Mercedes-Benz claims that these two applications show the posh carmaker’s dedication to “deliver fast and reliable services to customers who are hard-pressed for time.” Premier Express Prime (PEP) is an business-first after-gross sales initiative for Mercedes-Benz clients saving them valuable time and guaranteeing buyer automobiles are at their disposal in the shortest attainable timeframe. With PEP, clients can have their Mercedes automobiles serviced inside 3 hours. If the service shouldn’t be accomplished inside stipulated time, the Mercedes-Benz franchise accomplice will likely be supply it complimentary to the client.
PEP covers each main and minor periodic upkeep companies, together with want-primarily based alternative components like brake discs/ pads, gasoline filters, and so on. However, main repairs, guarantee jobs, or servicing of excessive-efficiency AMG fashions are excluded. Moreover, the service may also be availed from the consolation of a buyer’s house with Mercedes-Benz Digital Service Drive Next (DSD Nxt) digital options.
On the opposite hand, the Fast Lane Body and Paint Repairs service covers insurance coverage processes, particular unintended damages on automobiles fastened in as much less as 3 days or earlier, relying on the severity of the injury concerned in an accident. Mercedes-Benz India says that ensures this fast turnaround time by optimizing operations, reducing downtimes, and using sooner-drying elements whereas sustaining excessive restore work requirements.
Martin Schwenk, Managing Director & CEO, Mercedes-Benz India mentioned, (*3*)
“The commitment of our Franchise Partners to create the necessary infrastructure and allocate expert workforce for this program as well as for ‘Fast Lane B&P’, underlines our focus on service excellence. Their support has helped us cascade the agile services rapidly across multiple outlets and uphold our commitment to the customers. We will introduce this program to even more Franchise Partners in a phase-wise manner spanning over 2022-23,” he added.





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